Second Class signed for - 2-3 working days (signature required) £2.99
First Class signed for - 1-2 working days (signature required) £3.99
Special Next Day - Delivery next working day, Order must be placed before 15:00 Monday-Thursday (signature required) £6.99
Special Saturday Delivery - Order must be placed before 15:00 Friday £12.99
Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 15:00 on Friday will not be processed until Monday.
Order cut-off for all delivery services is 15:00 (UK time). Orders placed after 15:00 will be treated, for the purposes of delivery, as having been placed the next working day We try our best to accommodate and be as flexible as possible, please email us if you have any specific requirements on email@example.com
The majority of deliveries require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained.
If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if this is more convenient for you.
All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.
If your order has not arrived within 5 working days (UK orders) and 14 working days (non-UK orders) please contact us quoting your order number in all correspondence.
If you require any clarification regarding deliveries please feel free to contact us on firstname.lastname@example.org